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How do I cancel a ride?

In order to cancel a ride you must know the following.

If you cancel a ride within 5 minutes of the original request, you won't be charged a cancellation fee.

If you cancel a ride 5 minutes or more after placing the booking, you will be charged a $6AUD cancellation fee.

To cancel a ride: 

Select the Cancel Request button at the bottom of the app.

Your driver will be notified of the cancellation and will not proceed further to your pickup point.

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